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Frequently Asked Questions
Guests are welcome to enter and explore select areas of Netflix House anytime during open hours – it’s free to enter, no ticket required. However, for several experiences, you’ll need to grab a ticket. Trust us, it’s worth it.
- Whether you’re popping in for a quick visit or diving deep into everything Netflix House has to offer, you’re in control of your adventure. Play a quick game, enjoy a themed meal, immerse yourself in our longer, feature experiences – maybe even all of the above. No two visits are the same, and because entry to Netflix House is free (no ticket required!) you can explore and create your own experience at your leisure.
- Just like the content on our service, Netflix House is constantly evolving. Our experiences will refresh regularly throughout the year – so every visit brings something new, and there’s always a reason to come back.
Netflix House is a fully cashless experience. We accept all major US credit and debit cards as well as Apple Pay. Prefer cash? No problem. A cash-to-card kiosk is available on-site, so you can easily convert cash into a prepaid card for use throughout Netflix House (and anywhere else cards are accepted).
Netflix gift cards can’t be used on the Netflix House website, or onsite at Netflix House locations.
For complete details about our Code of Conduct and house policies, visit our full guidelines here.