Answers to many common questions can be found by clicking on the Your Account & Help link at the top right of every page.

We can also be reached by phone 24 hours a day. Click on the Contact Us link at the bottom of the page for the phone number.

Only the account owner is authorized to contact Customer Service. Family members should relay their questions or problems to the account owner, who can contact Customer Service on their behalf.

Contact the site that posted the offer(Free gifts and special offers are managed by the partners who advertise them). In most cases, you must be a first-time, paying Netflix member to qualify for the gift and there may be additional requirements.

Even the smallest mistake can slow down how quickly the post office can process your mail.
For example, submitting an address that accidentally appears as:

1234 Main Av e (with a space between letters), instead of

1234 Main Ave,

can make a huge difference. You can verify your information with the U.S. Postal Service database to find the proper format for your address.

Click on the following link to verify the proper format: http://www.framed.usps.com/ncsc/lookups/lookup_zip+4.html

Once you've done this, please go to the Address Information section of Your Account and update your information. If you have verified your address with the USPS database, but still cannot validate the address on our site, you may do one of two things.

First, you can contact contact Customer Service . We can usually correct problems with your shipping address in a short amount of time.

If you are unable to validate your address on our website, you can also call USPS directly at 1-800-ASK-USPS. If you are still having trouble, let us know and our postal liaison will verify your correct shipping information. Please note that our database and the national database are not 100% accurate and some addresses may not be listed, such as military addresses and new construction.